Sell Club Merchandise, Services & More

The ClubSoft Marketplace allows clubs to sell merchandise, services, and other items directly to members and guests through a simple online storefront.

Whether you’re selling club apparel, ice, fuel, event merchandise, guest passes, or other club items, the Marketplace makes it easy to manage products, collect payments, and track purchases—all within ClubSoft.

Marketplace Features

The Marketplace provides everything you need to sell products online, including:

• Online product catalog
• Product categories
• Product images
• Inventory tracking (optional)
• Member and guest purchasing
• Secure online payments
• Order history
• Mobile-friendly shopping experience

Setting Up the Marketplace

Navigate to:

Configuration → Club Marketplace

From here you can configure your club’s marketplace settings, including:

• Enable or disable the Built-in Marketplace
• Display settings
• Marketplace mode (Self-Services or Admin-Managed)
• Show marketplace in the member navigation
• Allow public website link and embed
• Payment options (configured under Billing & Payments – Marketplace & form payments)
• Order notifications

Once enabled, products can be created from the Financial section.

You can also configure an external marketplace such as Shopify, YachtClubMerch, YourClub.shop or another 3rd party marketplace.

Creating Products

Navigate to:

Financial → Products

Select Create Product to begin creating an item.

Product information includes:

• Product Name
• Description
• Category
• Select Offer this product in the member marketplace
• Marketplace category
• Product image
• Price
• Tax settings (if applicable)
• Processing fees

Once a product is created, you can edit the details and adjust the apparel sizes if applicable (see details below for editing a product).

Products become available in the Marketplace once they are active.

Selling Products

Members can browse available products through the Marketplace and purchase items using the payment methods enabled by your club.

Examples include:

• Club apparel
• Hats and shirts
• Burgees and flags
• Ice
• Guest passes
• Dock supplies
• Merchandise
• Event souvenirs

Products can also be added to forms and other ClubSoft workflows where supported. (See Custom Forms)

Payment Options

Depending on your club’s billing configuration, purchases can be:

• Paid immediately by credit card
• Paid immediately by ACH
• Charged to a saved payment method
• Added to a member invoice
• Processed through your QuickBooks invoicing workflow (when applicable)

ClubSoft securely processes online payments using Stripe and does not store raw credit card information.

Order Management

Administrators can manage Marketplace orders by going to:

Financial → Marketplace

• Viewing order history
• Tracking purchases
• Reviewing payment status

Order history provides a complete record of Marketplace activity.

Member Experience

Members can:

• Browse products online
• View product details and images
• Purchase items securely
• Receive payment confirmations

The Marketplace is fully responsive and works on desktop, tablet, and mobile devices.

Best Practices

For the best member experience:

• Add high-quality product images.
• Write clear product descriptions.
• Organize products into categories.
• Regularly review inventory levels.
• Remove seasonal or discontinued products when no longer available.

Common Use Cases

The ClubSoft Marketplace is commonly used for:

• Club merchandise
• Apparel and branded items
• Ice sales
• Dock supplies
• Guest passes
• Event merchandise
• Donations
• Seasonal products
• Marina convenience items

Benefits

✔ Increase non-dues revenue

✔ Offer convenient online purchasing

✔ Reduce manual order processing

✔ Accept secure online payments

✔ Keep inventory organized

✔ Improve the member experience